Cimara empowers agencies to plan, connect and engage a large workforce in real-time, enabling senior staff to manage incidents, resources, events, staff roster and internal communications in one centralised platform.
The project takes a holistic approach to planning and presents solutions beyond resource management. It addresses the long-standing need for a reliable and accurate resource management system that enables managers, resource coordinators and Incident Management Teams to manage resources effectively.
The build of Cimara began in 2015 when digital agency 372 Digital was awarded the opportunity to take part in Round 4 of the Digital Canberra Challenge (DCC) and build the communications application for the ACT Emergency Services Agency (ESA). The application then was named ESA Workforce Connect.
In 2017, shortly after the successful deployment of ESA Workforce Connect, followed the opportunity to build a complex rostering and resource management application for the ACT Parks and Conservation Service (PCS), as part of the ACT Government Small Business Innovation Partnerships (SBIP) program.
Given the task to build the application for PCS, the team at 372 Digital went on to combine both the ESA and PCS solutions in a modularised fashion while allowing both organisations to use their applications independently and simultaneously.
In 2018, the name Cimara which stands for Communication, Incident Management and Resource Allocation was given to commercially offer the product as a Commercial Off-The-Shelf (COTS) solution to organisations with similar or extended needs.